Privacy Policy

Effective Date: May 20, 2026

Last Updated: May 20, 2026

5th Concerto Consulting LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, contact forms, or our RingCentral SMS application/integration for sending and receiving text messages.

This policy applies to information collected via our SMS services powered by RingCentral (integrated with Salesforce), as well as other channels. By providing your information or using our services, you consent to the practices described here. If you do not agree, please do not provide your information or use our SMS services.

Information We Collect

We collect the following categories of personal information directly from you (e.g., via forms, emails, calls, or SMS opt-ins) or through our business interactions:

Contact Information: Name, phone number, email address.
Business Information: Employer, business address.
Professional Information: Social media profiles (e.g., LinkedIn URLs or other professional profiles).
SMS-Related Information: Phone numbers and any consent you provide to receive text messages (SMS/MMS) from us.
Other: Any additional information you voluntarily provide during communications or service inquiries.

We do not collect sensitive personal information (e.g., financial details, health data) unless necessary for specific consulting services, and only with your explicit consent where required.

How We Collect Information

Directly from you when you contact us, submit a form, sign up for communications, or engage our consulting services.
Through our RingCentral SMS platform (integrated with Salesforce) when you opt in to receive or respond to text messages.
Automatically via cookies, logs, or similar technologies on our website (if applicable).

How We Use Your Information

We use your information for legitimate business purposes, including:

Providing consulting services and responding to inquiries.
Sending conversational responses and appointment reminders via SMS through our RingCentral integration.
Managing our business relationships, including professional networking via Salesforce.
Improving our services and communicating with you about relevant opportunities.
Complying with legal obligations, preventing fraud, or enforcing our rights.

We only send SMS messages where you have provided express prior consent (opt-in). Messages are typically conversational or service-related (e.g., appointment reminders). Message frequency varies. Message and data rates may apply.

How We Share Your Information

We do not sell your personal information.

We may share information only as necessary:

With trusted service providers such as RingCentral (our SMS platform provider) and Salesforce (our CRM that stores contact data). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
With professional advisors (e.g., lawyers, accountants) under confidentiality obligations.
As required by law, regulation, or court order.

Important SMS-Specific Disclosure: SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes. We will never share, trade, or otherwise provide your phone numbers or SMS consent to third parties.

We do not share personal information with affiliates or business partners in ways that would allow them to send you unsolicited messages.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption for data in transit where appropriate (e.g., via RingCentral’s and Salesforce’s secure platforms). However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Opt-Out of SMS: Reply STOP, UNSUBSCRIBE, or similar to any message we send. We honor opt-out requests promptly.
Access, Correction, Deletion: Contact us (details below) to request access to, correction of, or deletion of your personal information, subject to legal limitations.
Marketing Communications: You can opt out of non-SMS marketing by following unsubscribe instructions in emails.

We respond to verifiable requests promptly, in accordance with applicable laws (e.g., CCPA if you are a California resident).

Data Retention

We retain your information only as long as necessary for the purposes outlined, to comply with legal obligations, or to resolve disputes. Phone numbers and SMS consent records are retained for compliance and audit purposes.

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect data from children.

International Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. We take appropriate measures to protect such transfers.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes by posting the updated policy with a new effective date. The current version is available at: https://www.5thcc.com/privacy-policy

For questions about this Privacy Policy or to exercise your rights:

5th Concerto Consulting LLC

971 US Highway 202N, Ste N

Branchburg, NJ 08876

Email: compliance@5thcc.com

Phone: +1 (201) 844-6449